El Paso County Sheriff’s Office to ask citizens to rate their encounters

El Paso County Sheriff’s Office

3850 Justice Dr., El Paso, Texas 79938

  Public Information Officer, Mariano Valle

Cell: 915-479-1678

Office: (915) 538-2119

SheEMAIL: mvalle@epcounty.com


“We Serve With Pride”


NEWS RELEASE    03-27-14

El Paso County Sheriff’s Office to ask citizens to rate their encounters

Citizens who have encounters with El Paso County Sheriff’s Deputies will soon be able to rate how they felt their interaction went as part of a University Of Illinois Chicago study.

Beginning April 1, 2014 the Sheriff’s Office will be offering the citizens of El Paso an opportunity to participate in a survey as part of a long-term research project designed to collect data that will help improve police procedures and approaches not only in El Paso County, but also the state and nation.

The study is part of a long-term effort known as the National Police Research Platform administered through The University of Illinois at Chicago (UIC) Center for Research in Law and Justice. The goal, officials say, is to systematically collect data that will help establish benchmarks for what represent excellence in policing.

“We are very excited to have the opportunity to participate in this project’, said Sheriff Richard Wiles. “Knowing how the public perceives the citizens’ experiences with our officers is invaluable to having a better understanding of what we do well and what we need to improve.”

Participating in the survey will be simple. As police reports are filed, a letter will be sent to each individual asking them to take a survey either by telephone or online. The letter will include a special code needed to participate with the survey and will ensure only one survey is completed for each police encounter. Police encounters involving non-violent crimes, traffic accidents and stops will be part of the survey.

Sheriff Wiles stresses that no one asked to participate in the survey should fear that the information could be used in other ways. None of the survey information will be collected by the El Paso County Sheriff’s Office since all survey responses will be managed by the UIC researchers.

“This effort is about gaining a broader understanding of what is happening on the streets so we can create training programs and approaches that will help us improve the services we provide the community,” Sheriff Wiles concluded.

For more information on El Paso County Sheriff’s Office role in the survey project, call 915-538-2266 or email cbendtsen@epcounty.com.

Published 27 March 2014 01:50 PM by mvalle


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