Community Services Homepage
Office of New Americans

Contact Information

Irene Gutiérrez
Executive Director
igvalenzuela@epcounty.com

Lorey Gonzalez Flores
Program Manager
Gerente de Programa
loflores@epcounty.com
Tel: (915) 775-2718

Jorge Chavez
Community Outreach Coordinator
Coordinador de Alcance Comunitario
Jor.Chavez@epcounty.com
Tel: (915) 775-2704

Humanitarian Response

Alfonso Chacon
Migrant Emergency Coordination Manager
Gerente de Coordinacion de Emergencias Migrantes
a.chacon@epcounty.com

Rebeka Isaac
Migrant Services Coordinator
Coordinadora de Servicios al Migrante
re.isaac@epcounty.com

6314 Delta Drive
El Paso, Texas 79905
Fax: (915) 543-3815

Monday-Friday
Lunes-Viernes

8:00 a.m. to 5:00 p.m.

WHAT WE DO
LO QUE HACEMOS

REQUEST A PRESENTATION
SOLICITE UNA PRESENTACIÓN

FREQUENTLY ASKED QUESTIONS (FAQ)
PREGUNTAS FREQUENTES

CALENDAR OF EVENTS
CALENDARIO DE EVENTOS

WELCOMING STRATEGIC PLAN
PLAN ESTRATÉGICO DE BIENVENIDA

ADVISORY COMMITTEE
COMITE CONSULTIVO

GET INVOLVED
INVOLUCRESE

SOCIAL MEDIA
REDES SOCIALES


PHOTO GALLERY
GALERIA DE FOTOS

SUBSCRIBE TO NEWSLETTER & ARCHIVES
SUSCRÍBETE AL BOLETÍN & ARCHIVO

Resources

Community Resources
Recursos Comunitarios

COVID Specific Resources
Recursos de COVID

Citizenship Resources
Recursos de Ciudadania

Citizenship Practice Test
Examen de Practica de Ciudadania

USCIS Fee Schedule
Lista de tarifas de USCIS

Immigration Legal Resources
Recursos legales de Inmigración

ICE Detainee Locator
Localizador de Detenidos de ICE

Business/Entrepreneur Resources
Recursos para Negocios/Emprendedores

Language Access
Acceso a Idiomas

Notario Fraud Brochure
Folleto de Fraude de Notario

Report Civil Rights Violations
Reporte Violaciones de Derechos Civiles

Report Hate Crimes
Reporte Delito Motivado por Odio

Community Partners

Partners include local and nationwide organizations and other ONA/OIRA programs throughout the country. Click on link for more information.

Los socios incluyen organizaciones locales y nacionales y otros programas de ONA / OIRA por todo el país. Haga clic en el enlace para obtener más información.

iSpeak915

This page contains documents and resources in your preferred language. Please use your browser's language translation feature to view the following in your preferred language.

Introduction

In our efforts to continue to be safe, engaged, and inclusive where EVERYONE can contribute and thrive through civic, economic, and cultural integration; the implementation of iSpeak915 would ensure that ALL residents, including those that have disabilities or with Limited English Proficiency, have meaningful access to information, programs, and services.

The El Paso County is committed to ensuring that no person is denied the benefits of, excluded from, or subjected to discrimination on the basis of race, ethnicity, country of origin, language, or disability by facilitating effective interactions and providing accessible communication with local government.

The purpose for language access is to ensure that our county departments that offer direct services can communicate effectively with persons with disabilities and those with limited English proficiency (LEP) individuals.

Resolution

On March 28th 2022, El Paso County Judge and Commissioners Court, approved and adopted a resolution and policies for the implementation of iSpeak915- El Paso’s Language Access Solution.

Click here for resolution
Click here for the adopted policies- COMING SOON

Demographics

According to US Census,
24% of El Paso Population is Limited English Proficient. That’s approximately 260,000 individuals
5% of El Paso Population is of Hearing Difficulty (Approximately 35,000)
Language Needs in El Paso includes Spanish, ASL, Korean, German, Chinese, Arabic, and Tagalog

Services

How does it work?

VIDEO COMING SOON

Rights

Title VI of the Civil Rights Act of 1964
“No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”

Americans with Disabilities Act of 1990

“To advance the nation's goal of equal opportunity, integration, full participation, inclusion, independent living, and economic self-sufficiency for people with disabilities through enforcement, regulation, and technical assistance.”

Court Texas Government Code, Chapter 57- Court Interpreters

El Paso County Civil District and County Courts - view PDF document


FOR THE PUBLIC FOR COUNTY DEPARTMENTS AND PERSONNEL
ISPEAK CARD LIBRARY
COMING SOON

COMPLAINT FORMS
COMING SOON

SPANISH
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

VIETNAMESE
CHÚ Y: NẾU BẠN NÓI TIẾNG VIỆT, CÓ CÁC DỊCH VỤ HỖ TRỢ NGÔN NGỮ MIỄN PHÍ DÀNH CHO BẠN.

CHINESE
注意:如果您使用繁體中文,您 可以免費獲得語言援助服務。

KOREAN
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용 하실 수 있습니다.

ARABIC
،اللغة اذكر تتحدث كنت إذا :ملحوظة رتتواف اللغوية المساعدة خدمات فإن برقم اتصل .بالمجان لك

URDU
کو آپ تو ،ہیں بولتے اردو آپ اگر :خبردار میں مفت خدمات کی مدد کی زبان کال ۔ ہیں دستیاب

TAGALOG - FILIPINO
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.

FRENCH
ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposes gratuitement.

HINDI
!यान द&: य'द आप 'हदं , बोलत े ह2 तो आपके 4लए मु8त म& भाषा सहायता सेवाएं उपल>ध ह2।

FARSI
یم دینک، تالیھست ینابز تروصب ھجوت: رگا ھب نابز یسراف وگتفگ ناگیار یارب امش .دیریگب امت

GERMAN
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.

GUJARATI
!ચના: % ત' ગuજરાતી બોલતા હો, તો િન:શu3ક ભાષા સહાય 9વાઓ તમારા મા= ઉપલ@ધ B. ફોન કરો

RUSSIAN
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.

JAPANESE
注意事項:日本語を話される場 合、無料の言語支援をご利用い ただけます。

LAO
ໂປດຊາບ: ຖ(າວ*າ ທ*ານເວ.າພາສາ ລາວ, ການ ບ3ລiການຊ*ວຍເ67ອດ(ານພາສາ, ໂດຍບ9ເສ:ຽ ຄ*າ, ມ*ນມ?ພ(ອມໃຫ(ທ*ານ.

REQUEST ISPEAK CARDS OR POSTERS
COMING SOON

REQUEST A TRAINING
COMING SOON

AVOIDING MISUNDERSTANDINGS
COMING SOON

REQUEST DOCUMENT TRANSLATION
COMING SOON