HR Homepage

Contact Information

Melissa M. Carrillo
Melissa M. Carrillo, PHR, SHRM-CP
Chief HR Officer

500 E. Overland
El Paso, Texas 79901
[view map]

Phone (915) 546-2218
Fax (915) 546-8126
Email humanresources@epcounty.com

The Public Information Act

Texas Government Code, Chapter 552, gives you the right to access government records; and an officer for public information and the officer’s agent may not ask why you want them. All government information is presumed to be available to the public.

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Other Information

Request for Open Records/Public Information

Jobs

Job Applications Questions

You can submit your application online at www.epcounty.com/jobs. Our Job Application website has instructions on each page for the applicant. You will be required to provide or obtain a valid email address prior to completing your profile. Recruitments may be open to the public or open as “Internal Only”, which means one must be a current County employee to be eligible to apply.

If you do not have a computer with internet service, you will be able to access the system from any of the County of El Paso Human Resource Department locations (500 E. Overland Ave., El Paso, TX 79901 or 3850 Justice Road, El Paso, TX 79938).
Our on-line Job Application system is provided by NeoGov. If you have problems while applying on-line, please contact NeoGov at 855-524-5627. If the NeoGov Help Desk is not able to assist you, please call our County of El Paso Human Resources Office at (915) 546-2218 between the hours of 8 am and 5 pm.
If supplemental information or other materials are required as part of an application, it will be indicated on the job posting. Any additional materials may be attached to your application at the time of the on-line submission.
Accepted file formats are: Acrobat Portable Document Format ('.pdf'), Microsoft Excel Spreadsheet ('.xls'), or Microsoft Word Document ('.doc'). The information you provide on this application should clearly reflect your suitability for the position you are applying.
Your employment record, position-related educational requirements, knowledge, skills, abilities, qualifications, and experience will be evaluated based upon the information you provide in this application. Your application may be referred to the hiring department only if the minimum requirements, as described in the Job Announcement, are met.
No additional information or modifications to the information provided on your application will be accepted after the deadline unless specifically requested by Human Resources.
Yes. Every application is evaluated separately based on the classification for which you are applying. It is, therefore, necessary to turn in a separate application for each job posting. Candidates can simply update their previous application on file and submit for other job opportunities.
When your application is received, you will receive a confirmation email. You can log onto NeoGov using the User ID and password that you created when you submitted your application to view the status at any time.
Go to our website at www.epcounty.com/jobs. Logon to your profile by entering your User ID and password. Select "My Account" then select "Edit Contact Information". Make the necessary changes and then select "Save".
You can log onto NeoGov using the User ID and password that you created when you submitted your application to view the status at any time.

Testing Procedures Questions

No, the evaluation process for a specific employment opportunity may be any one, or a combination of the following: rating of information contained in your employment application and supplemental forms, written multiple choice test, written test, typing test, physical test, psychological test, drug screening, and/or interview.
All tests are related to the position and examination topics come from knowledge, skills, and abilities required for the position. We recommend that you review the knowledge, skills, and abilities posted on the job specification.
Applicants are notified by email about the status of your examination
Persons with disabilities can make arrangements for accommodations during the evaluation and selection process by contacting the Human Resources Department.
When your application is received, you will receive a confirmation email. You can log onto NeoGov using the User ID and password that you created when you submitted your application to view the status at any time.
Go to our website at www.epcounty.com/jobs. Logon to your profile by entering your User ID and password. Select "My Account" then select "Edit Contact Information". Make the necessary changes and then select "Save".
You can log onto NeoGov using the User ID and password that you created when you submitted your application to view the status at any time.

Hiring Process Questions

All current recruitments will be listed on the Job Postings page of our website. You also have an option to submit a Job Interest Card in our NeoGov on-line Job Application system and you will be notified when that recruitment is opened.
If our current openings do not include jobs you are interested in at this time, you may complete a job interest notification request. To sign up for email notifications, you can request job notifications by specific job title and job code. You will be notified by email once the position(s) you are interested in are open for recruitment.
After you submit your application, it will be evaluated by the Human Resources Department. The Human Resources Department will evaluate applications by assessing applicants' job-related knowledge, skills and abilities to assure that the applicant meets the requirements for the position as stated in the recruitment announcement. If qualified, testing for the position may or may not follow; you will be contacted by email or phone if you are selected to test. If testing is conducted, you will receive notice of your qualification or disqualification based on your score. The individual departments will be contacting their top applicants for the next step in the process. You may always check the status of your application on your online profile.
Yes, you will be notified that you were not selected.

General Employment Questions

All positions require successful completion of a background investigation which includes a history check for criminal records, driving records, and employment references. Some positions require truth verification, drug screening, physical tests, and/or a psychological evaluation. All candidates must demonstrate the ability to perform the essential functions of the position with or without reasonable accommodation.
The job location varies with the department. There are multiple work locations within the County.
No, we have no employment reciprocity with other public agencies.
No, the County does not offer Veteran’s Preference; however, you may visit our Veteran’s Resources page for helpful information.
The County only hires U.S. citizens and lawfully authorized alien workers. Every new hire will be required to complete an Employment Verification Certification (Form I-9).
It is the policy of the County of El Paso to maintain a workplace that is free of drugs and alcohol. Any unlawful manufacture, distribution, dispensation, possession, or use of a controlled substance in the workplace is strictly prohibited and shall be grounds for disciplinary action up to and including immediate termination. Further, it is County policy that smoking is not permitted on County premises.