County of El Paso

  • Web Browser Requirements
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  • Supported Browser:
  • Internet Explorer (IE) 7 or higher*
  •      *Internet Explorer 10 requires COMPATIBILITY MODE enabled
  • Mozilla - Firefox 3.5 or higher
  • Google Chrome 10 or higher
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  • Required Configuration:
  • Cookies must be enabled
  • Javascript must be enabled
  • Allow popups (disable popup blocker)
  • Remove caching (see FAQ)
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  • Other Requirements:
  • Adobe Reader 9 or higher (download)
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  • FAQ:
  • Q1: When I'm viewing documents, I keep seeing the previous document.
  • A1: Disable the caching (memory) option from your browser which will force your browser to see a new document.
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  • Q2: How do I disable the caching (memory) option from my browser?
  • A2: If you're using IE:
  • 1) Click on the Tools Menu > Select Internet Options
  • 2) Click on the General tab > Under Browsing History, click on the Settings button.
  • 3) In the Temporary Internet Files area, check "Every time I visit the webpage", click OK button
  • A2: If you're using Firefox:
  • 1) Click on the Tools Menu > Select Options
  • 2) Click on the Advanced tab > Click Network tab.
  • 3) In the Offline Storage area, enter 0(zero) KB of disc space for the cache and click on the Clear Now button, click OK button
  • A2: If you're using Chrome:
  • 1) Chrome won't let you configure cache size
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  • Q3: How do I enable COMPATIBILITY MODE in IE 10
  • A3: At the top of the browser, next to the URL there is an icon [view sample] you can click to enable COMPATIBILITY MODE.
  • Instructions to Enable Compatibility Mode (Microsoft Website)
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  • You may be able to run applications running other internet browsers; however, support is not provided. In the event that you are experiencing problems using an unsupported browser, please try again with a supported browser using the required configurations.
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