Community Services Homepage

Contact Information

Irene G. Valenzuela
Executive Director
igvalenzuela@epcounty.com

Diana Marroquin
Program Manager
dmarroquin@epcounty.com

Self Help Center
15371 Kentwood Ave.
EL Paso, Texas 79928
[view map]

Phone (915) 852-2656
Fax (915) 852-1618

Center Hours
Monday-Friday
8:00 a.m. to 5:00 p.m.
Saturday
(every 1st and 3rd Saturday))
9:00 a.m. - 1:00 p.m.
during daylight savings time
Wednesday 10:00 a.m. to 7:00 p.m.

Self Help Center Staff
Terry Ledezma
Administrative Specialist Intermediate
maledezma@epcounty.com
Nancy Perez
Eligibility Office Intermediate
naperez@epcounty.com
Lorenzo Derma
Construction Coordinator
lderma@epcounty.com

Resources

Colonia Self – Help Center (SHC) Program
HUD.gov - File a Complaint
HUD.govFair - Housing is Your Right
HUD.gov - About Lead-Based Paint

Other Resources

Administration for Community Living
Texas HHSC
Housing Assistance
Goodbye High Utility Bills
Program Brochure
Notices of Funding (NOFAs)
Emergence Health Network

A division of the Community Services Department

Vision

The new tradition is a renewed conviction of excellence by changing lives, inspiring hope and building a brighter future.

Mission Statement

To build trust, adapt to an evolving community and provide safe and healthy quality of life to our families.

Priority

To deliver innovative sustainable solutions that will provide a long-lasting impact in the county’s rural communities.

The Community Development Division provides services to unincorporated target areas within El Paso County known as colonias. A “Colonia is a community along border regions that lack basic infrastructure and have a high level of substandard housing and where most of the families are of low and very low income.

Service Areas

Westway Unit 1
Westway Unit 3
Horizon View Estates Unit 17
Agua Dulce Unit 1
Agua Dulce Unit 4

Program Services

Housing Program



- Housing Rehabilitation Program
- Mobile Home Replacement Program
Income Limits
Family Size
1
$32,900
2
37,600
3
42,300
4
46,950
5
50,750
6
54,500
7
58,250
8
62,000
2019 Annual Income Limit
Tool Lending Libray
Are you building your home or is your home in need of repairs or seasonal maintenance? Through the County of El Paso Tool Lending Library colonia residents have free access to check out tools.

Requirements to register to check out tools:
- Valid Texas DL or valid Texas ID
- Proof of Residence (Gas, Water or Electric bill showing the name and address of the person checking out the tool)
Computer Lab



The Self Help Center has an open computer lab accessible to colonia residents.
Title Services


Do you have property title issues such as, clouded titles, property transfers, intestate estates or other title ownership matters? Ask us about our Title Services for homeowner’s with properties in our service areas.
Home Floor Plans


Want to build on your lot but you do not have County approved floor plans. Ask us about our Model Home Plans available to families who are building in our service areas.