Veterans Assistance Homepage

Contact Information

Northeast Office
4641 Cohen Ave.
Suite D
El Paso, Texas 79924
[view map]

Phone (915) 273-3454
Fax (915) 273-3843
Hours Monday - Friday, 8:00am to 4:00pm

Option 1: Veterans Benefits and Claims
Option 2: Financial Assistance
Option 3: Office Director

By appointment only, to schedule an appointment please call 915-273-3454


Points of Contact

Efren Montelongo
Asst VCSO/Claims Advisor

Julio MartinDelCampo
Veteran Case Manager

Tony Brooks
Asst Veteran Case Manager

Useful Links

Veterans Treatment Court
Veterans Advisory Board
Facebook page
Texas Veterans Commission House Committee on Veterans Affairs
Texas Veterans Commission
Texas Veterans Portal
Department of Veterans Affairs
G.I. Bill Website
Texas Veterans Land Board
El Paso VA Health Clinic
William Beaumont Army Medical Center
VA Benefits and Health Care
VA News Release
Texas Veterans Land Board

Financial Assistance Application

View information

Hotlines Local


National Call Center for Homeless Veterans - 24/7
Veterans who are homeless or at risk of homelessness can call or chat online with the National Call Center for Homeless Veterans, where trained counselors will to talk confidentially 24-7.
Phone: 877.424.3838 l

Texas 211 (211texas.Org) - 24/7
Committed to helping Texas citizens connect with needed services. Whether by phone or internet, our goal is to present accurate, well-organized and easy-to-find information from state and local services.
Phone: 2-1-1 / 877.541.7905 l

Texas Abuse Hotline - 24/7
Call the Texas Abuse Hotline when the situation is urgent. Urgent means someone faces an immediate risk of abuse or neglect that could result in death or serious harm.
Phone: 800.252.5400 l

Texas Runaway Hotline - 24/7
Youth, parents, teachers, law enforcement, social workers, counselors, and other concerned adults can contact the hotline by phone, chat or text. If we aren't the hotline to help you, we will try to help find an appropriate resource or community service.
Phone: 800.989.6884 l

Vet Center Combat Call Center - 24/7
Confidential call center Veterans and their families can talk about military experiences or other issues they are facing readjusting to civilian life. Staff comprised of combat Veterans and their family members.
Phone: 877.927.8387 l

Veteran Crisis Line - 24/7
Sometimes, life’s challenges can feel overwhelming, like there’s no way things can get better. When things feel unbearable, or if you’re having thoughts of ending your life, support is available. VA offers a number of programs and resources for Veterans and their loved ones, friends, and health care providers.
Phone: 800.273.8255 x1 l

White House VA Hotline - 24/7
Conduct immediate warm hand off for at-crisis risk Veterans needing Veterans Crisis Line services. Calls answered by a live agent 24/7. Hotline is staffed by more than 60 agents with extensive VA programs and services training. Majority of agents are a Veteran, military family member, caregiver, or a survivor.
Phone: 855.948.2311 l

Center against Sexual and Family Violence - 24/7
Provide confidential assistance, educational programs and hope to families in need. The scope of family violence is limitless: casualties of physical/mental abuse, to after-effects of violence spanning generations.
Phone: 915.593.7300 or 915.564.7955 l

Child Crisis Center of El Paso - 24/7
Emergency shelter for children – aged 0-13 – for families experiencing a crisis. Services include critical need for parental stress relief, parent/sibling hospitalization, incarcerated parent, parent admitted into a rehab program, homelessness, deportation, child protective placement, and/or utilities disconnect.
Phone: 915.562.7955 or 915.562.2524 l

Emergence Crisis Hotline (Mental Health Crisis) - 24/7
Available 24-hours, seven days a week. Clients can access the services by calling the EHN Crisis Hotline or by visiting our Extended Observation Unit.
Phone: 915.779.1800 or 877.562.6467 l

Local Help Agencies

Food & Nutrition 
El Pasoans Fighting Hunger Food Bank
El Paso County Nutrition Program
Meals For Vets
Supplemental Nutrition Assistance Program (SNAP)
Women, Infants, and Children (WIC)
Behavioral/Mental Health 
El Paso Behavioral Health System
El Paso Vet Center
El Paso Veterans One Stop Center
Emergence Health Network
Mesilla Valley Hospital
PEAK Behavioral Health
The Steven A. Cohen Military Family Clinic at Endeavors
Alcoholics Anonymous
Emergence Health Network
PEAK Behavioral Health
Mesilla Valley Hospital
Healthcare / Wellness  
El Paso VA Healthcare System
Army Wellness Center
Texas Health & Human Services
Texas Veterans Commission (TVC) Health Care Advocacy
American GI Forum NVOP
Borderplex Workforce Solutions
Texas Veterans Commission (TVC) Employment Services
Child Crisis Center
Salvation Army of El Paso
Avalon - El Paso Transitional Center 915.852.1505
Veterans Transitional Living Center (VTLC)
VA Homeless Veterans Program
915.564.6100 x6161
Ambrosio Guillen Texas State Veterans Home